Customer Support

A knowledgeable support staff is a must when it comes to forming a partnership with a Regulatory Technology Company.

At Freyr, our customers are purchasing outcomes and not products and hence an unmatched customer experience is our priority all through the customer journey. Our robust global unified customer support service ensures smooth onboarding and rapid troubleshooting.

Unlock the Value of Around-the-Clock Dedicated/Shared Support Services

Be it Small, Medium or Large Life Science Companies, our dedicated/shared round the clock customer support services provide you with the right blend of Support Style, Usability and Price for all your technical and regulatory issues.

Facing Log-in issues!

Accidentally deleted important files!

Want to personalize, configure, or customize!

Having a tight deadline and want to expedite regulatory submissions!

Regardless of what your queries can be, Freyr’s support team is here to answer.

Key Benefits

SLA based high performance Technical & Regulatory support

Round-the-clock extended support model

Single point accountability for faster response & resolution

In-depth Techno-functional expertise for Regulatory and Technical support